🚚 SAME-DAY LOCAL DELIVERY

Available Across Ottawa & Surrounding Areas

Enjoy fast, same-day delivery from Mango Vapes — straight to your door!
We proudly deliver throughout Ottawa and Surrounding Area.

📦 Delivery Areas & Fees

💡 Outside our 25 km zone? Contact us — we'll do our best to make it work!

🕒 Delivery Schedule

We deliver every day in multiple batches:

Cut-off Time: Orders placed after 7 PM will be delivered the next day.

All orders are processed on a first-come, first-served basis. If you live more than 10 km away, your order might arrive in a later batch. You can also request a preferred time at checkout — we'll do our best to accommodate!

⏳ Delivery Times & Delays

We always aim to deliver on time, but delays can happen due to:

• High order volumes (especially Thu–Sat or before holidays)
• Weather or traffic conditions
• Road construction

Thank you for your understanding and patience!

❓ Frequently Asked Questions

Q: I'm in the delivery area, but I don't see the option at checkout.
A: Sometimes items come from different store locations. If that happens, the system defaults to "Canada Post Shipping." Don't worry — if your address is in Ottawa, we'll automatically switch it to local delivery.

Q: I live nearby. Why does it still take a few hours?
A: Our drivers deliver in batches throughout the day. Your order might be scheduled for the next run.

Q: Can I pay in cash?
A: All deliveries must be prepaid for security and reliability. Returning customers may contact us in advance to arrange cash payment if needed.

Q: My delivery is late. What should I do?
A: We're sorry! Busy days or bad weather can cause short delays. Rest assured — since launching our delivery service in 2020, not a single delivery has ever been left incomplete.

💰 Payment Information

Please send your e-transfer to: payment@mangovapes.com (Auto-deposit enabled — no password required)

If your bank asks for a security question and answer:

• Question: Shop Name
• Answer: mangovapes

Include your order number (MGxxxxxx) in the message section. Your order will be processed once payment is received.

🪪 ID Verification

A valid government-issued photo ID is required upon delivery. We cannot complete the drop-off without verifying your ID.

🚫 Missed Deliveries

If we're unable to reach you, your order will be available for in-store pickup the next day. We'll always do our best to contact you and complete your delivery the same day.

📞 Need Assistance?

If you have any questions or require further assistance, please don't hesitate to reach out to our team. We're here to help!

Email: info@mangovapes.com
Phone: 613-422-0990